EMERGENCY SEARCH AND RESCUE–– How to initiate a search for someone who has gone missing crossing the U.S. Mexico border, and is currently lost in the desert and in need of rescue
DETENTION SEARCH— How to locate someone who may have been arrested while crossing the US-Mexico border
FORENSIC SEARCH— If you searched for your relative in detention centers but did not obtain positive results, or if you believe your relative died crossing the US border and need information for the morgue and Office of Medical Examiners along the border
SEARCH IN MEXICO— How to look for someone who went missing while crossing through Mexico and was not yet in the US
RESOURCES TO REPORT ABUSE suffered at the hands of the border patrol, immigration officials, or police
EMERGENCY MISSING MIGRANT CASE
If you are still in contact with this person, advise them that the only way to trace their location exactly is for them to make a call to 9-11. They should be advised that their call will alert enforcement agencies as well as the emergency response system. They do not need money in their phone account to call 9-1-1. They should repeat the call until they are able to connect to someone and are told that a rescue is being sent.
As well as, or instead of, calling 9-11 they should quickly give you as much information as they can on the phone about their current location and everything they remember about getting there. They must carefully conserve their phone’s battery. They should only move from their location if they feel confident it will better their situation: for example to a traveled road or water source that they can see.
The following are steps for the contacting family member to take to try to initiate a rescue.
Inform the consulate of the country of the lost person–you should be aware that the consulate will inform border patrol of the situation. The Mexico Consulate has a 24 hour hotline. To call from the US dial 855-463-6395. To call from Mexico call 001-520-623-7874. Consulate numbers for other countries can be found here
To notify the emergency response system of the United States about the situation and demand that they begin rescue operations for this person, dial 911. Explain that you are calling about someone in distress in the wilderness in need of rescue and say as much as you know about where they are. Explain if they have already called 911 or not. You may be transferred to border patrol, because police in this country give little attention to cases of undocumented people due to systemic racism. Border Patrol may be the agency most likely to send a rescue out for someone, but even so they often do nothing. If you speak with a police or border patrol agent, remember that you have the right to demand a rescue of this person, and it is their job and responsibility to respond. If you are being mistreated or ignored, say “This is an emergency situation and this person’s life is in danger.” They do not have the right to ask any personal information about you, your status or your location.
Two other community groups that respond to these types of cases are Aguilas del Desierto in California. Their number is: 760-521-3768. Also, the South Texas Human Rights Center, in Texas. Their number is: 361-325-2555.
If this person may be south of the border and still in mexico, click here
LOST IN DETENTION MISSING MIGRANT
Call the consulate of the country of origin of the missing person. Call the one closest to the location where they attempted to cross. If that consulate doesn’t answer or are unhelpful, call others.
Mexico: the Mexican consulate has a 24-hour hotline for all cases: to call from the US dial the following: 855-463-6395. To call from Mexico dial the following: 001-520-623-7874.
Guatemala: for the consulate in California dial (213) 995-6406. For those in Phoenix, Arizona dial (602) 273-0173. For those in Tucson Arizona dial: 520-798-2217. For those in Mcallen Texas dial (956) 627-3172. For those in Houston texas dial: (713) 785-5932.
Honduras: for the consulate in California dial (213) 365-9251. For Dallas Texas call (972) 986-5512 or (972) 986-5513 (the consulate in Dallas Texas is charged with looking into cases in arizona.) For those in Mcallen Texas dial 956-429-3413. For those in Houston texas dial: (713) 785-5932. There are two ofices in arizona, but they often don’t answer. For Tucson Arizona call 520-398-6912. For Phoenix Arizona call 602-200-3660.
El Salvador: for the consulate in California dial (213) 383-6134. For those in Tucson, Arizona dial (520) 318-0410 . For those in Mcallen Texas dial (956) 800-1363. For those in Houston texas dial: (713) 270-7729.
Other consulates can be found through a google search.
You will need the full name and birth date of the missing person. Often the consulate will only provide information to an immediate family member (parent, sibling, spouse, or child).
If you are looking for a minor or family group from central america, south america or africa; or anyone who is claiming asylum in the United States, call the Office of Refugee Resettlement at 1-800-203-7001. At this voicemail box, leave your name, your contact info, and the info about the person you are looking for. If this person is in their custody, they will confirm your relationship with them before calling you back. This number is open 24/7.
If you have access to a computer and internet, check the ICE online locator at locator.ice.gov Put the name and country of birth, but do not enter the date of birth to make a wider search. Try several name combinations and arrangements, as well as common misspellings.
Do the same with the BOP locator at www.bop.gov/inmateloc
Call US Marshal’s to ask if your family member is in their custody. Remember that you have a right to know where your family member is, and they you do not need to respond to any questions about your status or location.
For California: dial (213-894-6820)
For Phoenix arizona: dial (602-382-8768) (then Dial 0)
For Tucson arizona: dial (520-879-6900) (press 0)
For Texas: dial (713-718-4800)
Call ICE offices to ask if your family member is in their custody. Remember that you have a right to know where your family member is, and they you do not need to respond to any questions about your status or location.
National ICE number: (888) 351-4024
For California: (213) 830-7911
For Arizona: (602) 766-7030
For Florence Arizona: (520) 868-8383
For Eloy Arizona: (520) 464-3000
For Dallas Texas: (214) 424-7800
For Houston Texas: (281) 774-4816
For El Paso Texas: (915-225-1901)
For San Antonio Texas: (210) 283-4750
MEDICAL EXAMINERS INFO
We are so sorry that your loved one is missing and you fear that they may have passed away. We collaborate with groups who help families search through the forensics system but do not do that work ourselves. We would like to pass their contact information to you. Have a paper and pen ready for the following information, which is also on our website derechoshumanosaz.net.
Call the Colibri Center for Human Rights. This group does forensics interviews and helps families search the forensic systems all across the border, although focused in Arizona. When you call, you must leave a message and wait for 1 to 2 weeks for a call back from them to begin the process. Their number is: 520-724-8644
Call the South Texas Human Rights Center for cases in South Texas. Their number is (361) 325-2555.
Additionally, if you would like to contact offices of medical examiners directly, here are phone numbers to do so.
In California: San Diego County Medical Examiner (858) 694-2895
For Arizona: Pima County Medical Examiner (520) 724-8600
For El Paso: El Paso County Medical Examiner (915) 532-1447
For Laredo Texas and surrounding areas including Brooks County and Falfurrias Texas: Webb County Medical Examiner at (956) 722-7054
For the southern tip of Texas only, Mcallen: 956-784-3540
For the southern tip of Texas only, Brownsville: 956-389-1920
These two numbers are usually for drownings and river deaths, for those who have already begun to walk and advanced inward into Texas, the more appropriate number would be Webb County, which is again (956) 722-7054
LOST IN MEXICO MIGRANT
We do not conduct searches for people lost in Mexico, but we collaborate with a group who does. Please have a pen and paper ready for the following information, which can be also found on our website derechoshumanosaz.net.
The Servicio del Migrante Jesuita is a group that assists families in their search for a migrant who has gone missing in Mexico. Their phone number is 52-55-5527-5423 and their email is firstname.lastname@example.org. This group is in communication with the network of migrant shelters throughout mexico, and can conduct a search with them as well as with government authorities if you ask them to.
Finally, the Mexico Government also has an agency that is for the protection of Migrants called Grupos Beta. The following is an abbreviated list of phone numbers for Grupos Beta offices in Mexico. The full list is on our website. If the office closest to where your family member went missing doesn’t answer, try the others.
For Tijuana California dial 01-664068203171
For Mexicali dial 01-685-554-2624
For Sonoyta dial 01-651-512-1520
For Nogales dial 01-631-31-2-61-81 o 631-31-2-61-80
For Agua Prieta dial 01-663-33-81-618
For Matamoros dial 01-868-81-2-34-68
For Piedras Negras dial 01-878-78-2-88-46
For Cuidad Acuña dial 01-877-77-27-524
For Cuidad Juarez dial 01-656-612-76-18
For Puerto Palomas dial 01-666-08-89
For Tenosique dial 01-55-53-87-24-00 ext 14431
For Tapachula dial 01-962-62-579-86
For Tuxtla Gutierrez dial 01-961-60-26-111
For arriaga dial 01-962-62-579-86
For Ixtepec dial 01-971-713-3047
We are no longer running our wage theft clinic, but we would like to provide you with the contact information for other wage theft clinics that exist in Tucson arizona.
Arizona Workers Rights Clinic 520-621-7731
Key Contacts at Workers’ Rights Clinic at the UofA: For Nina Rabin, dial (520) 621-9206. For Shayna Kessler, dial (520) 626-9950
Arizona Worker Rights Center/Centro de Trabajadores
Ileana Salinas: 602-254-5452
Services: Provides similar Know Your Rights forum’s like Derechos Humanos and Southside Worker’s Center concerning wage theft. Meetings on labor rights are every second and fourth Monday from 6pm-8pm. After an individual attends one of the monthly meetings, a case manager will be provided to assist the individual’s case.
ABUSE BY BP POLICE OR ICE
We do not currently have the ability to document these cases personally. The following information is a list of resources of other groups that may be able to be of assistance to you. Please have a pencil and pen ready. This information can also be found on our website, derechoshumanosaz.net.
The ACLU of arizona has an online form to help them consider your case. The website is miaclu.org. Their phone number is (602) 650-1854, but only call if you are not able to access the form on their website. For cases outside of arizona, please look up the contact info of the ACLU in your area.
LEGAL HELP PERTAINING TO IMMIGRATION
We are not lawyers and do not run legal aid clinics. However, we can provide contact info to other projects that may be able to help in your situation. These are resources for Arizona only.
Catholic Community Services of Southern Arizona
Immigration and Citizenship Program
Phone: 520-623-0344 ext. 1010
Services: The staff for this program are bilingual and accredited by the Board of Immigration Appeals. This service assists community members fill out paperwork and complete petitions concerning family based immigration, adjustment to lawful permanent residency status or naturalization. This is not a free service. There is a $30 initial consultation charge with more charges to follow. In order to meet with a representative, you must schedule a meeting.
University of Arizona James E. Rogers College of Law
Immigration Law Clinic
Services: This clinic allows law school students to gain experience. You may contact the clinic concerning issues of deportation and worker’s rights. The clinic is closed during summer and winter breaks for the University of Arizona (generally in December).
Keep Tucson Together (KTT) is a free, community-based immigration legal clinic based in Tucson. KTT stops deportations and helps DREAMers apply for DACA at our clinic on the 1st and 3rd Saturday of each month from 2-5pm at Southside Presbyterian Church.
Community Legal Services
Services: CLS provides civil legal help to residents of Mohave, Yavapai, La Paz, Yuma, and Maricopa counties. CLS has many locations, please reference the website to determine appropriate resource.
Florence Immigration and Refugee Rights Project
Services: Florence provides Know Your Rights trainings, legal services to minors and detainees ruled incompetent by the courts, and access to social resources for those in deportation proceedings.
Southern Arizona Legal Aid (SALA)
Services: Provides free, legal aid to low income individuals. Will assist undocumented in the matters of immigration if they are seeking political asylum or are victims of domestic violence and sexual assault (VAWA).